I've spent 3+ years designing across AI, EdTech, and enterprise platforms. My most recent experience was working for RitaABC, a startup based in New York, where I helped redesign the conversation flows and interaction patterns of an AI assistant, running usability studies to trace exactly where people were getting stuck, then rebuilding the experience around what I found. My experience working as a learning and product designer is where I actually learned the discipline: designing for how people acquire a skill, not just how a screen looks, and running WCAG audits that taught me accessibility only counts when it's built into the system, not bolted on after.